1. Information We Collect
- We collect information you provide directly to us, such as your name, email address, and profile picture when you create an account.
- We also automatically collect certain technical information, including your IP address, browser type, device information, and pages visited.
- If you contact us or submit feedback, we collect the details you provide in the message.
2. How We Use Your Information
- To provide and maintain the mock test platform, including account management and test delivery.
- To track your progress, generate performance analytics, and improve our AI question generation.
- To process credit transactions (once third-party payment integration is live) and manage your subscription.
- To respond to your feedback, support requests, and beta tester inquiries.
3. Data Security
- We implement industry-standard security measures to protect your personal information.
- Passwords are hashed and not stored in plain text. All data is transmitted over secure HTTPS connections.
- Access to personal data is restricted to authorized personnel only.
4. AI-Generated Content
- Mockly uses artificial intelligence (DeepSeek and Gemini) to generate test questions.
- While we strive for accuracy, AI-generated content may occasionally contain errors. We recommend cross-checking with official study materials.
- We store generated questions and your answers for performance analysis and future test generation.
5. Cookies and Tracking
- We use cookies and similar technologies to maintain your session, remember preferences, and analyze site usage.
- You can control cookies through your browser settings. Disabling cookies may affect certain features.
- We may use third-party analytics services to understand how users interact with our platform.
6. Payments and Credits
- Credit purchases will be processed through a third-party payment gateway (Dodo Payments).
- We do not store your complete payment card details on our servers.
- Transaction records, including amount and credits purchased, are retained for accounting and support purposes.
7. International Data Transfers
- Your information may be transferred to and processed in countries other than your own.
- We take appropriate safeguards to ensure your data remains protected in accordance with this policy.
8. Your Rights
- You have the right to access, correct, or delete your personal information.
- You can update your profile information at any time from the Profile Settings page.
- To request data deletion or export, please contact us via the Contact page.
9. Contact Us
- If you have any questions about this Privacy Policy or our data practices, please contact us through the Contact form in the navigation bar.
- We will respond to your inquiry within a reasonable timeframe.
This Privacy Policy is part of our Terms of Service. By using Mockly, you agree to the practices described here.
Have questions? Contact us